30-day money-back policy
Eligible hosting purchases may qualify for the published 30-day money-back policy when the stated conditions are met.
Non-refundable items
The current policy lists domain registrations and transfers after activation, service upgrades, wallet refills, hosting-plan renewals, recurring payments and bank-wire payments among exclusions or non-refundable items.
Before cancelling
Review the authoritative policy for timing, request method, eligibility and any service-specific limitations before cancelling an active service.